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Regional Retention Administrator (#1,468,719,625) 

Location: Anywhere in South Africa (CV #1,468,719,625)

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I am currently a Regional Retention Administrator for Free State Region with 4+ years works experience in the financial service industry. Currently providing skillful support to the senior and line managers by assisting to improve quality of new business in the ten branches of the Free State region. I have played a key role for the past four years in the three different roles by exceeding targets, e.g. in the Premium Admin space I worked for, the department won an award for being the best performers in 2016 at Sanlam Sky Solutions.

My skills includes but not limited to problem solving and conflict resolution skills including the ability to navigate situations where clients are unhappy with services and provide solutions to their issues. I am proficiency in Microsoft Office, with strong communication and interpersonal skills, customer service, report writing and presentation skills.

Competent in analysing and reporting, currently analysing reports (by use of excel) for ten branches in Sanlam Sky to determine trends and gaps. I also have strong leadership and negotiating skills, regularly involved in the problem-solving negotiations for Gauteng Tertiary Institutions (GTI) choir. I am good in planning and organising. Ability to act with ethical transparency, honesty and integrity. I am also a fast learner, a self-disciplined, innovative and reliable individual.

Personal Details

Douglas Mighty Hlungwane
27 Years

Job Details

Employment Status
Full time
Type of Salary
Fixed salary
Preferred Job Location
Anywhere in  South Africa

Educational Qualifications

Highest Qualification
Bachelor's degree  (Bachelor of Business Administration Honours) from CIDA City Campus  with 62 Marks / Grade / Class

Professional Details

Professional Experience
5 Months
Languages known
English  (Intermediate)
Xitsonga (Expert)
IsiZulu (Intermediate)
Sepedi (Intermediate)

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